Zoo World 1PLAY NOW
It's Always Playtime!

Frequently Asked Questions

General
How to play
Technical
How do I buy animals and items?

 

Buying animals and items in the Zoo shop is easy! Click the "Shop" icon from your Zoo and it will open an area where you can peruse the available items. Once you've found the item you want, select the quantity you want and click on the blue "Buy" button. (Hint: Click with caution! Once you've hit the Buy button, wait a few seconds to make sure your click went through before hitting it again. This can save you from accidentally buying extras!)

 

The shop is laid out in sections or departments to make your shopping experience a breeze. In each section, you can see what is currently available, what can be unlocked next, and what you need to do to unlock these. New animals are unlocked every few levels. They may not appear in the shop right away unless you purchase animals that come before. All animals and most kiosks can be placed on your zoo map when you start to customize your Zoo.

Back to Top
Was this helpful?
How do I customize my Zoo?

 

One of the many fun things about Zoo World is making your Zoo unique to you with customization. Click on the "Visit Zoo" tab at the top of your Zoo (Hint: this tab will always bring you home to your Zoo). If you just purchased items or received gifts in your inventory, the game will ask if you'd like to place the items in your Zoo. At any time, you can click on the Storage icon in your Zoo and that will open up your storage. (Hint: the storage icon looks like a crate and it's next to the shop icon).

 

Once in your storage, your items are neatly organized by 5 different categories - Animals, Kiosks, Decoration, Maps, and Buildables. To place items from your storage on to your Zoo map, click and drag each item to your desired location. The grid will turn red to indicate where you cannot place items and green when you're in an area where it can be placed. Don't worry too much if you're not sure about how you arrange your animals and items, you can always move things around by clicking on the Storage icon. To edit other islands once you've unlocked them, select the island you want from the bar below your Zoo Dollars. When you are finished editing, click the green checkmark at the right of your storage window and your changes should be saved.

Back to Top
Was this helpful?
What is breeding and how can I breed my Zoo animals?

 

Help save endangered species! Only rare and ultra rare species can be bred. Click the stork above your friend bar (Hint: ultra rare species cost Wildlife Points to breed) in the Visit Zoo tab. It takes two of each species to breed more. Each species takes a different length of time to breed, so be sure to check the times so you can feed the babies. Unfed babies will get sick and require special care!

 

If you're not got going to be around, you can choose to post a message to your newsfeed when your babies need feeding and your friends can feed them for you. If you help a friend feed a newborn, you will receive a growth formula which cuts breed time by 25%. Upon reaching Breed Mastery levels, you will earn Wildlife Points! To start, choose an animal by clicking the "Click to breed" sign above the nest. (Hint: Some of the achievements in the game require a certain number of each species you own, so learning how to breed your species is a great skill to master!)

Back to Top
Was this helpful?
How do I adopt an animal?

 

Adopt from feed: Some species can only be acquired through the newsfeed of your Facebook. Check the "Most Recent" link of your Facebook homepage to see if your friends have posted any adoptable species for you to add to your Zoo. You may want to check frequently as adoption links are only valid for an hour, or until someone else clicks the link. While you're in the game, you'll occasionally be prompted to post feeds for your friends to adopt as well. Each posts asks that a certain number of your friends help you save the species. After saving a certain number of animals, you will get a bonus from the Wildlife Fund!

 

Back to Top
Was this helpful?
How do I level up and unlock new animals?

 

Animals are locked by XP level, and happy animals give out XP. To level up your XP, choose an animal and click on the candy wish bubble to select a FREE treat! You decide when you want to come back. When the treat is gone, a red heart will appear over the animal. Click on it to get XP, but don't be late! Animals with broken hearts (purple heart with a crack in it) will not give full XP. You can also collect your hearts a little early (when they turn pink), however you won't get the full XP amount for that treat if you don't wait the full time.

 

 

Back to Top
Was this helpful?
How do I get more Zoo Dollars?

 

You gain profit from your ticket booth. The bigger your zoo gets -the bigger the profit. Ticket booth money can be collected every 15 minutes and will continue to fill even when you're not active in the game. The amount paid depends on Zoo Happiness, and the number of daily visitors. Get more daily visitors by getting more animals and items. Get more money once a day by shaking trees, upgrading some of your kiosks for larger profits, and visiting your friends' zoos. Posting animals to your feed and helping them find homes will also give you a bonus.

Back to Top
Was this helpful?
How do I get more Wildlife points?

 

You get one Wildlife Point for every achievement level you pass, but not for each individual achievement. Earn more Wildlife Points through Breed Mastery and Trophy Achievements! You can also buy Wildlife Points using Facebook credits, or by completing surveys and offers available. You can access these surveys and offers on the Wildlife Fund tab by clicking on the tab "Earn". This will bring you to a wall of current surveys and offers to earn WLP.

Back to Top
Was this helpful?
What is the Storage?

The storage is a place where you can keep all animals, kiosks, decorations, maps, and buildables you are not currently using. You can drag the items you don't want placed on your islands to your storage. You can find it by clicking on it located next to the Shop Icon.

 


Back to Top
Was this helpful?
Where is the item I placed in Storage?

If you have trouble locating things that have disappeared or previously stored, please check the Storage.

Be sure to check all of the tabs indicated in the storage. There are currently 5 tabs in the storage. These are for Animals, Kiosks, Decorations, Maps, and Buildables. By clicking the correct tab you can find the item you are looking for!

Note: Upon completion of a seasonal buildable, they will be located under the Buildables tab if you don't see it on your island.

If you are gifted or upgrade an animal you own already, it will not show up in Storage but add to your existing count.

 

Back to Top
Was this helpful?
What is Juice? How is it used?

 Juice is used for feeding your animals, collecting hearts, to find treasures, and to shake trees. Staff members like the Cupid and the Candyman use it to feed your animals.

 You can always send juice, claim it, and earn it via Deal of the Day!

 


 

 

Back to Top
Was this helpful?
Please login via the facebook window.
Please wait....